We are recruiting for an Advice Services Manager to oversee a significant expansion of our Advice Services and Refugee Resettlement Programme to ensure it has sufficient capacity to meet the increased demand expected during the post-pandemic recession.

A key focus will be on establishing a volunteer programme to provide signposting and other forms of welfare support to guests, as well as establishing clear pathways for referring to our Advice Worker and Refugee Support Officer.

We are seeking a highly articulate and proactive individual with strong programme and project management skills, as well as experience managing staff and volunteers. The ideal candidate will have professional knowledge of the welfare system and safeguarding protocols, and be familiar with using case management systems. They must also have demonstrable experience of managing a diverse workload and being able to prioritise tasks and work under pressure.

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries.

Flexible working hours/days are available to fit around childcare or other needs, including some home working.

To apply for this role, please submit the following by email to admin@sufra-nwlondon.org.uk:

1. A CV and a short Covering Letter that is no more than 2 pages long.

2. A completed Equal Opportunities Form.

Deadline for Applications: Friday 4th December 2020

Job Description & Person Specification