Community Wellbeing Service

The Community Wellbeing Service launched as a pilot project in February 2023, as a local support hub from Bridge Park Leisure Centre offering relief from the rising cost of living for local families. As of January 2025, the project will soon expand to a full-time service, operating from the newly-renovated New Horizons Centre.

For just £4/week, service members have access to a range of support including a Community Shop, Community Café and Advice and Guidance through an extensive timetable of partners in the space.

The project also hosts an evening Community Kitchen, where non-members can also come and enjoy a delicious two or three course meal, free and open to all.

Unlike the Food Bank, this is not a crisis or emergency service. The project provides preventative support for local families and enables members to access a wide range of support under one roof, in order to build financial and personal resilience.

Applications are now open, if you are eligible and have filled out the Membership Application Form, you will then be invited for enrolment and meet with a Pathway Volunteer.

Location:

New Horizons Centre, 1 Robson Avenue, NW10 3SG
*nearest buses: 206, 226, 187, 6.
*nearest tube: Dollis Hill, Willesden Green, Harlesden

Opening Times:

Community Shop & Community Café: Mondays 12.00 – 16.00 & Tuesdays 11.00 – 15.00
Community Kitchen: Mondays & Tuesday 18.00 – 20.00

Eligibility criteria

    • Families with dependents under 18 (or under 25 with SEN)*
    • London Borough of Brent resident
    • In receipt of means tested benefit

Would you like to volunteer?

Sign Up to Volunteer

Pathway Volunteer Role Description

What is included in the membership?

Based on a 3-month membership model, a weekly £4 fee will give members access to:

Community Shop

Weekly shopping worth up to £30 at our Community Shop

Cafe and Kitchen

Free snacks and refreshments for the member's family at our Community Café during the day and hot meals at the Community Kitchen in the evening

Advice and Guidance

Triaging and themed welfare advice, so they can be registered for appropriate workshops and follow-up appointments, ensuring they gain as much from the membership to support them as possible.

Health and Wellbeing focus

A focus on both physical and mental health, with various sessions and wellbeing activities run by our partners in the space.

CWP Impact Report

This report for the period of February 2023 to September 2024 provides a comprehensive analysis of the Community Wellbeing Project's impact on participating households. Based at Bridge Park Leisure Centre, the project had a significant impact across outcome areas and made a lasting impression on the community it serves.

Download here

Beyond the Food Bank toolkit

As the Community Wellbeing Project reached it's anniversary, Sufra created a Beyond the Food Bank toolkit for setting up an alternative, innovative model of support. The toolkit shares how Sufra created the Community Wellbeing Project and what steps local organisations can take to replicate it. Our goal is to maximise the project's impact, by inspiring other charitable organisations and councils to recreate the project in their local areas. The toolkit has been shared with over 50 organisations within London so far.

Download here

The success of the model very much depends on the working closely with Brent Council and a host of other partners – from Brent Hubs and public health, to a number of voluntary sector organisations and food redistribution charities. We are definitely stronger and more effective when working together.

 

Latest News

CWS Open Day

In anticipation of the service launch, we hosted a Community Wellbeing Service (CWS) Open Day for all of our volunteers, partners and local organisations to learn more about the service.

Learn More

Sufra NW London Impact Report 2023-24

Presenting Sufra's Impact Report 2023-24! As always, we're committed to providing emergency relief and holistic support through the diverse services outlined in this report.

Learn More