Advice Services

Our Advice Workers offer ongoing face-to-face guidance and support for people in crisis on a range of issues such as benefits, housing and employment. The service is only available to Food Bank guests – you can find out more about how to access the Food Bank here.

We currently operate an Advice Drop-In at The Living Room, down the street from Sufra’s main building, where guests can speak to an advisor. We also host signposting sessions twice a month.

For more information about The Living Room, click here.

Advice Drop-Ins

You can speak to an advisor to tell us about your situation and receive immediate information, advice and guidance. If you need further support, an appointment will be made at our Drop-In for you to come back for an advice session with the Advisor. Our services are free, confidential and impartial.

View Leaflet

When?

Tuesdays and Thursdays - 10.00 to 13.00 and 14.00 to 16.00.

Where?

The Living Room, Next to 65-80 Besant Way, St Raphaels Estate, NW10 0PE

Some of the things we can help with:

  • Benefit claims forms
  • Benefits appeals
  • Benefit checks to make sure you’re claiming all that you’re entitled to
  • Housing disrepair
  • Notices to quit/eviction
  • Homelessness
  • Problems with your landlord
  • Council Tax
  • Bills queries/payments/arrears
  • Pre-payment meters/meters
  • Contacting suppliers
  • School and GP registration
  • Referrals to immigration advice
  • Grants/fee waiver applications

Signposting at PCC

In areas where Sufra are unable to provide specialist support, or if there are organisations which can provide more tailored and local support, we operate a signposting service. These services are hosted once a month at our second food bank hub and Community Kitchen service in Willesden on service days. Guests can get referred for external support with the following

  • Benefits
  • Money Management
  • Utility Bills
  • Debt
  • Housing and more

 

Signposting at Laurence’s Larder

In areas where Sufra are unable to provide specialist support, or if there are organisations which can provide more tailored and local support, we operate a signposting service. These services are hosted once a month at our second food bank hub and Community Kitchen service in Willesden on service days.

Where and When?

Laurence’s Larder,
Christchurch Ave, Willesden Ln, NW6 7BJ
12.00 - 15.00 1st
Thursday of every month

Pakistan Community Centre
Marley Walk, NW2 4PU
11.00 - 14.00
3rd Tuesday of every month

View Leaflet

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