We’re looking for a high energy and hands on Volunteering Officer with great people skills, who is well-organised and can work effectively in a busy environment. You will be supporting volunteers throughout their journey with Sufra, from first point of contact, to interview, to onboarding, to continued support, enabling our volunteers to flourish and feel valued.
Sufra currently manages over 250 volunteers across our services, and we receive hundreds of volunteer applications each year. You’ll support us to grow our volunteer numbers through effective recruitment and retention so that we can effectively run our food bank, advice services, and community spaces. And you’ll maintain our volunteer records so that we can continue to build through effective monitoring and evaluation.
Click here for a full role description
To apply for the role, please send the following documents to admin@sufra-nwlondon.org.uk:
Applications will be reviewed regularly, and interviews will be held on a rolling basis. Early application is highly encouraged.
*Should you need any adjustments to the recruitment process at the application stage please contact us by emailing admin@sufra-nwlondon.org.uk
Sufra has always been #MoreThanAFoodbank, and this role is key to Sufra’s journey in trialling different methods of supporting residents. We are partnering with SALIENT, a team of researchers who are working with the public, partners from local and national government, food charities, community support teams, and the food industry on a range of food-related trials. In particular, they will be conducting a trial at Sufra where a range of different support is offered to Food Bank guests. The aim of the trial is to assess the impact of these different methods, and hopefully come closer to learning what support our guests prefer to receive from our food bank service.
The ideal candidate will work well in a busy environment and will have great people skills. They will have some experience in a customer-facing role, dealing with the public and potentially vulnerable individuals. The successful candidate will be the first point of contact for members that register with the pilot project and will be confident answering queries confidently speaking about the trial. The candidate will work closely with the Food Aid Manager and SALIENT researchers to ensure accurate data tracking once participants are registered, including collating receipts, supporting with feedback interviews, capturing case studies and logging visits. The role will also include supporting the distribution of both parcels and vouchers and ensuring meticulous financial records of this are kept.
Click here for a full role description
To apply for the role, please send the following documents to admin@sufra-nwlondon.org.uk:
Applications will be reviewed regularly, and interviews will be held on a rolling basis. Early application is highly encouraged.
*Should you need any adjustments to the recruitment process at the application stage please contact us by emailing admin@sufra-nwlondon.org.uk
We are recruiting a Facilities Assistant to support with the delivery and development of a flagship Community Wellbeing Service, which operates with funding from Brent Council. The project is a Community Hub hosted in a new community space near Roundwood Park. Members of the project can access a Community Shop, a Community Café and Kitchen, and holistic support in the form of Advice casework and workshops. The objective of the project is to deliver food aid alongside wraparound holistic support in way that improves the financial, physical and mental wellbeing of its members, who are struggling with the cost of living.
The Facilities Assistant will be responsible for receiving and organising all deliveries, set up and clean up of services, monitoring health and safety of the public during operation, ensuring security of people and place as well as regular cleaning.
The ideal cand. idate will have experience working in a busy and varied environment, managing multiple priorities at a time. They will have experience in health and safety compliance and facilities support, dealing with the general public.
It is not essential for the applicant to have experience working in the voluntary sector; we place more importance on the skills that you can demonstrate, rather than qualifications or sector-specific experience. We would encourage applications from local residents, with knowledge of the London Borough of Brent.
Click here for a full role description
To apply for the role, please send the following documents to admin@sufra-nwlondon.org.uk:
Closing date: 28th February 2025
Applications will be reviewed regularly, and interviews will be held on a rolling basis.
Early application is highly encouraged.
*Should you need any adjustments to the recruitment process at the application stage please contact us by emailing admin@sufra-nwlondon.org.uk
In anticipation of the service launch, we hosted a Community Wellbeing Service (CWS) Open Day for all of our volunteers, partners and local organisations to learn more about the service.
Presenting Sufra's Impact Report 2023-24! As always, we're committed to providing emergency relief and holistic support through the diverse services outlined in this report.