Refugee Support

As we resume the opening of face-to-face services, we look forward to relaunching and expanding our refugee support program to provide tailored support to refugees, asylum seekers, vulnerable EU migrants and those with NRPF status.

The Open ARMS Program aims to empower guests to become independent and start a new life in the community. We work with each guest to develop a Personal Support Plan, which identifies their specific needs, long term challenges and personal resettlement goals. Tailored welfare advice will be provided, as well as signposting and referrals to specialist services. In addition, access to supplementary initiatives, activities and events will be arranged, building on the unique experiences and needs of the local refugee and asylum seeker community.

Through the program, guests will access:

  • Tailored advice to ensure guests have access to all eligible entitlements and services available to them, such as information about their local area and key locations, GP registration, support with school admissions, NASS applications, Home Office Fee Waivers, benefits and grants applications, and referrals to specialist support services.
  • A program of resettlement activities that meet the specific needs of refugee and asylum-seeking families, including conversational English classes, trips and events, mental wellbeing sessions, coffee mornings and more.
  • Organise and contribute to local and national advocacy efforts to promote migrant rights.

Referrals to our Support Program for Asylum Seekers, Refugees and Migrants are now open! You can now refer guests to receive support by completing our form found here:

Refer someone to our Open ARMS program

If you would like to donate funds to support refugee families in crisis, of if you would like to know more about the programme, please contact Zena