Coronavirus Service Update: 15 March 2020

Sufra NW London will remain operational during the Coronavirus pandemic to ensure that essential food, toiletries and support are available for those who are vulnerable and/or homeless.

We have implemented a range of measures to ensure that we can continue operating core services while protecting our guests, volunteers and staff. We will be reviewing these emergency measures every few days and we will update any changes to our service schedule here.

Sufra NW London - Emergency Schedule and Information

Please only visit us if you are accessing the Food Bank or Community Kitchen or donating food.

If you are a volunteer, please only visit if you are on a rota to volunteer or have made specific arrangements with staff (also refer to volunteer emails).

For everything else, please call us on 020 3441 1335 or email admin@sufra-nwlondon.org.uk and a member of staff will be able to help you.

Food Bank

  • Opening times (extended): Wednesdays and Sundays, 11am-4pm.
  • Pre-packed, reduced-sized food parcels will be distributed as guests arrive and guests will be asked to wait outside for their parcels wherever possible.
  • Guests can leave their details if they need additional advice/support and our Advice Workers will call them to support them remotely.
  • NOTE: You will need a Food Voucher to access the Food Bank. Please click here to find out how you can get hold of a Food Voucher.

Community Kitchen

  • Opening times (extended): Fridays, 5.30pm-8pm
  • Freshly cooked hot food will be provided to guests in take-away containers as guests arrive, outside the building wherever possible.
  • Guests can leave their details if they need additional advice/support and our Advice Workers will call them to support them remotely.

Advice Service

  • All advice work will take place over the phone. Guests can contact us by phone or email leave their details and our Advice Workers or Advice Volunteers will contact them to support them remotely.

Community Garden

  • All group activities including Growing Club have been suspended. Please get in touch if you want to help us keep growing food during this period.

NHS Emergency Food Aid Service

  • Operating as normal – please contact Nirmean@sufra-nwlondon.org.uk if you are registered for the service and require Food Packs for patients.

Other Services:

All other services, accredited courses and programs have been temporarily suspended in order to protect guests, volunteers and staff – including the Food Academy. Please get in touch if you have any questions.

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